Orders & Returns

Thank you for shopping at Freedom Art!

All Customers regarding Ordering & Payment: Orders can be made through our online store, by phone or by email. Payment is due upon receipt, late payments incur a 5% late fee per month. Customers are responsible for shipping and handling costs. For retail stores, please send us a message for wholesale pricing.

Please submit any cancellations or changes to your order within 24 hours of placing your order. Any reductions or cancellations not reported within 24 hours will be issued a restocking fee. Freedom Art has the final say if merchandise can be returned. Incorrectly shipped merchandise or returns must be reported within 5 days of receipt. All merchandise must be returned unopened, unused and in its original packaging.

If your purchase arrives defective, please notify us within 7 days of receipt and we will be happy to replace it for you.

Wholesale customers:

If a re-order for Freedom Art products has not been placed within 6 months of the previous or initial re-order, borrowed displays and signs must be returned to Freedom Art within two weeks. If the item(s) are lost or damaged, an invoice will be sent to the customer for the current replacement value plus applicable shipping costs. Payment is due within 2 weeks of receipt of the invoice before a late fee of 5% is charged and follows thereafter every 30 days.

In most cases, display racks are shipped directly to your business from the manufacturer. Should there be an issue with your rack when it arrives, please notify via email with photos and a description within 48 hours of delivery. Display racks provided by Freedom Art may only display Freedom Art products. This item is subject to sales tax and a separate shipping fee.

At this time, we do not offer returns for fine art prints, original artwork, commissioned work and displays (spinner racks, print racks etc).